About Us

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Policies
Products, understands that the strength of our company depends on the trust of our users, and we see consumer protection as a key practice through which we earn your trust.
The following policy guidelines explain our philosophies on a variety of important topics. We want you to know where we stand on important issues such as privacy and downloadable software.

Products, develops and distributes several downloadable software applications, including browser plug-ins that appear as toolbars within or attached to your Internet browser.
The following guidelines are intended to provide you with a clear understanding of our practices and principles related to all of our downloadable software programs. These guidelines address the following topics:

Adware/Spyware
Installation
Installer Programs
Uninstall Practices
Partner Practices
Privacy
Reporting Violations of the Products' Downloadable Software Guidelines
Consumer Protection
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Adware/Spyware

"Adware" and "Spyware" are terms used to describe certain kinds of software applications:
Adware is a software program that specifically monitors a person's Web surfing and disrupts it by displaying contextual pop-up advertising. Spyware is a software program that surreptitiously tracks personally identifiable information about a person or organization. It will either save such information or send it to third parties when the person is connected to the Internet. Spyware is stealthy and may attach itself to a person's computer without his or her knowledge or consent. An example of spyware is a program that hijacks a person's modem to change dial-up numbers or a keylogger program that covertly records anything a person types, including passwords, emails and credit card numbers. The Products do not engage in any of these activities and are not adware or spyware.

Installation
Products believes in clear, concise and complete disclosure before you download and install our applications, including a description of the primary functions of the application. We believe that all language related to Products, whether appearing in the download process or otherwise, should be non-technical, easy-to-read and factually accurate, and not deceptive or misleading. In addition to less-formal disclosures, all Products will be distributed with an End User License Agreement (EULA) that is featured prior to installation. And in conjunction with these disclosures, all Products require the consent of the user prior to installation.

Products does not believe that users should be deceived into downloading or installing our software and condemns deceptive software installation practices. Such practices include, but are not limited to:
"Forced" or "Drive-By" Downloads: this is a practice where a program is downloaded and installed onto a user's computer without the user's permission, and often without the user's knowledge. Malicious Web sites and ad networks accomplish this result by exploiting security flaws in the user's current software, often when the user clicks to close or eliminate a seemingly benign advertisement.

Misleading Downloads: this is a practice where a company misrepresents the nature of the program it seeks to download and install onto a user's computer by claiming that the program is necessary to the proper function of the user's system. This is usually accomplished with a pop-up window or banner ad that purports to have discovered a problem with the user's computer-for example that the user's clock is not properly synched, a virus or worm is present, or the user is missing a vital system file-and then offers the download as a "solution." Usually, there was no problem to begin with and the download will have installed adware or spyware onto the user's computer.
Undisclosed Downloads: this is a practice where an unexpected program is bundled with another program that the user is interested in, but the user is never informed (through the EULA or a dialogue box) about that unexpected software until it has already been installed onto the user's computer. These programs are often hidden in the user's system and not easily removable by the user through the Add/Remove Programs Control Panel.

We prohibit our online distributors from utilizing these techniques in connection with our software and prohibit them from subcontracting to others who utilize these techniques. Products monitors our distributors' compliance with our policies and we continually work to implement technological steps designed to prevent such coercive practices.

Installer Programs
When you download and install Products, you might notice that an installer - in our case named "Easy Installer" is temporarily added to your system. Easy Installer facilitates the installation of our software applications, and is not adware or spyware. After installation is complete and you have re-booted your computer, Easy Installer will be automatically deleted from your system.

Uninstall Practices
All of the Products are capable of being completely uninstalled by end users in a straightforward manner and without requiring undue effort or skill. For more detailed instructions on how to uninstall a Product, please read the FAQs posted on the Web site associated with your Product or contact user support by clicking here.

Partner Practices
Products can be downloaded directly from our Web sites. In addition, Products works with other companies to market our products. We require that these partners observe the same high standards we set for ourselves in connection with our software products. For that reason, Products' partners and distributors may not:Download any Product through any form of nonconsensual download practice (such as by engineering "drive-by" or involuntary downloads);
Download any Product using any type of click fraud (such as by using "mouse trapping" or a "fake close x" to mimic user-initiated click activity) or through any type of misleading download;
Download or install any Product by any other means that does not comply with these guidelines;
Alter the uninstall process of any Product or impede in any way the uninstallation of the Product; or Bundle any Product with spyware;
Products has an online compliance office responsible for enforcing our policies on a variety of online consumer issues including, among other things, policies related to privacy and our software guidelines.